Teamviewer 13 There Was a Connectivity Issue. Please Check Your Internet Connection and Try Again.

TeamViewer is a useful program for video chats and remote control and it's quite a popular choice among gamers and remote Information technology assistance. Nonetheless, many users accept reported that they are simply not able to connect. They run into the problematic error message at the bottom of their screen, side by side to blood-red light.

TeamViewer "Non Ready Check Your Connection"

There are quite a few methods you lot can use to resolve the problem and we advise you check them out beneath. They are usually quite piece of cake to perform and they can resolve your trouble in an instant!

What Causes the TeamViewer "Not Set up Cheque Your Connection" Fault on Windows?

This particular trouble has many dissimilar causes and pinpointing the correct one may exist crucial if you don't want to effort out every method on the list. This will guide you to the solution faster and that is why we decided to create the list of all possible causes located below!

Incorrect settings in the 'hosts' file – The 'hosts' file contains important information near apps connecting to the Internet and it's possible that the entry for TeamViewer got corrupted. Deleting its entry will cause Windows to re-create it so effort that to resolve the problem.
Antivirus or firewall issues – If TeamViewer'due south admission to the Internet is prevented by the firewall or antivirus y'all have running, brand certain you try making an exception for its main executable file.
DNS and Winsock issues – DNS addresses tin be changed and Winsock can be reset. For many users, this is all information technology took to resolve the problem then make sure y'all effort it out!
IPv6 connectivity – TeamViewer simply won't work on IPv6 sometimes so make sure you consider disabling it for the sake of resolving this problem. It won't hurt and it may bring TeamViewer dorsum!
TeamViewer's new interface – The user interface is not something which should be related to connectivity issues but it was certainly the instance for several TeamViewer users. Reverting to the old interface managed to resolve the problem for them.

Solution ane: Remove TeamViewer from the Hosts File

Information technology'due south highly likely that the TeamViewer entry in the 'hosts' file on your computer has been corrupted. It might show addresses and data which is completely wrong and we suggest you delete its entry. Once you reopen information technology, the entry will be recreated and the problem would hopefully cease to announced!

Navigate to the location C >> Windows >> System32 >> Drivers >> Etc by navigating to it after opening the File Explorer. First, click This PC or My Calculator from the left side pane to locate and open your Local Disk C.
If you are unable to run into the Windows binder, you may demand to turn on the option which enables yous to come across hidden files and folders. Click the "View" tab in File Explorer's top menu and click the "Hidden items" checkbox in the Show/hide File Explorer will show the hidden files and will recall this setting until you lot change it over again.

Locate the hosts file in the Etc folder, right-click on it, and choose to Open with Notepad. Use the Ctrl + F primal combination and brand certain you enter 'teamviewer' in the Find what box before clicking the Notice next
Locate the TeamViewer section in the file. Information technology should start with "#Teamviewer" and brand certain yous select everything that belongs to it, right-click the pick, and choose the Delete button from the context menu.
Click File >> Save to save the changes or use the Ctrl + South central combination. Exit Notepad and restart your reckoner. Bank check to run across if the problem persists regarding the TeamViewer "Non prepare. Bank check your connectedness" error message!

Solution 2: Change Your DNS Address

Users take said that they were able to resolve the issue simply by changing the DNS provided by your Internet access provider (Cyberspace Service Provider) and starting to employ a dissimilar ane. It tin can be a DNS of a computer where the issue doesn't appear just many users just used Google's DNS to resolve the trouble. Follow the steps below to alter the DNS address on your computer!

Use the Windows + R key combination which should open the Run utility box where you should type 'ncpa.cpl' in the text box and click OK to open the Net Connection Settings entry in Command Panel.
The same thing tin can be done simply past manually opening the Control Console. Switch the View by option at the acme right section of the window to Category and click on Network and Internet at the summit. Click the Network and Sharing Center button to open it before managing to locate the Change adapter settings button at the left menu and click on information technology.

Edit the Hosts file
At present that the Net Connection screen is open using any method above, double-click your agile network adapter (the one you lot are using to connect to the Internet) and click on the Properties button beneath if you have admin permissions for the current user account.
Locate the Internet Protocol Version 4 (TCP/IPv4) particular on the list. Click on it to select it and click the Properties button beneath.

Opening IPv4 Properties
Stay in the General tab and change the radio button in the Backdrop window to "Use the post-obit DNS server addresses" if it was set to the other option.
Either way, set the Preferred DNS server to be 8.viii.viii.8 and the Alternate DNS server to be 8.8.iv.4.

Setting the DNS address
Keep the "Validate settings upon exit" selection checked and click OK to apply the changes immediately. Cheque to see if the TeamViewer "Not ready. Check your connection" error message notwithstanding appears on your calculator!

Solution three: Reset Winsock

"netsh Winsock reset" is a helpful control that you lot tin utilise in Command Prompt to reset Winsock Catalog back to default setting or its make clean state. You can endeavour this method if you are experiencing the inability to connect in TeamViewer.

Search for "Control Prompt" past typing it either right in the Kickoff menu or by pressing the search push button correct next to it. Right-click the get-go entry which volition pop upwards as a search effect and select the "Run as ambassador" context carte du jour entry.
Additionally, you can also utilise the Windows Logo Key + R fundamental combination to bring up the Run dialog box. Type in "cmd" in the dialog box which appears and use the Ctrl + Shift + Enter key combination to run Command Prompt using administrator privileges.

Running Command Prompt
Type in the following commands in the window and make sure you press Enter after typing each ane. Wait for the "Winsock reset completed successfully" message or something similar to know that the method has worked and you oasis't made any mistakes while typing. Check to see if the issue persists.

netsh winsock reset netsh int ip reset

Solution four: Don't Use the New User Interface

User interface shouldn't be in any way continued to TeamViewer's internet connection but, weirdly enough, many users take reported that they were able to resolve this upshot just by reverting to the program's old pattern. This can exist done in TeamViewer's settings so make sure you follow the steps below and try to resolve this connectivity upshot.

Open up TeamViewer by double-clicking its icon from Desktop or by searching for it after opening the Start menu and left-clicking the top outcome.
From the home screen, click the Extras button from the carte du jour bar and choose the Options entry from the list which volition announced.

TeamViewer options
Navigate to the Avant-garde tab in TeamViewer options from the left-side navigation bill of fare and check under General Avant-garde Settings for the "Apply new user interface" selection. Make sure you uncheck the box side by side to it before confirming the changes y'all have made.

Uncheck this box
Reopen TeamViewer and bank check to see if the TeamViewer "Not ready. Bank check your connectedness" error message still appears on your calculator!

Solution 5: Add an Exception for the Teamviewer_Service.exe File

Sometimes antivirus tools neglect to recognize the program'southward efforts to connect to the Internet equally harmless and TeamViewer'southward features are ofttimes blocked by it. To show to the antivirus that the program is harmless, you will accept to add together it to its Exceptions/Exclusions list!

Open the antivirus user interface past double-clicking on its icon at the system tray (right part of the taskbar at the bottom of the window) or by searching for it in the Start menu.

The Exceptions or Exclusions setting is located in unlike spots concerning different antivirus tools. It can ofttimes be found simply without much hassle but hither are some quick guides on how to discover it in the most pop antivirus tools:

                  Kaspersky Internet Security: Dwelling house >> Settings >> Additional >> Threats and Exclusions >> Exclusions >> Specify Trusted Applications >> Add.

                  AVG: Domicile >> Settings >> Components >> Web Shield >> Exceptions.

                  Avast                  : Habitation >> Settings >> General >> Exclusions

You will need to add the Teamviewer_Service.exe executable in the box which volition appear prompting you lot to navigate to the folder. Information technology should be in the aforementioned binder where you decided to install TeamViewer in. Past default, it's:
```
C:\Program Files (x86)\TeamViewer
```
Cheque to run across if you lot are now able to use TeamViewer without receiving the problematic fault bulletin. If information technology still won't piece of work, try restarting your computer and try again. The last step would be to uninstall the antivirus and try a different one if the problem persists.

Solution six: Permit it in Windows Defender Firewall

For TeamViewer's features to work properly, the app needs to take uninterrupted admission to the Net and its servers to work properly. Windows Defender Firewall is often to blame in such cases and we recommend y'all brand an exception for the Teamviewer_Service.exe executable inside the Windows Defender Firewall!

Open up Command Console by searching for the utility in the Start push or by clicking the Search button or the Cortana button at the left part of your taskbar (bottom left part of your screen).
Later on Control Console opens, change the view to Large or Small icons and navigate to the bottom to open the Windows Defender Firewall selection.

Opening Windows Defender Firewall
Click on Windows Defender Firewall and click on the Allow an app or characteristic through Windows Firewall option from the left side list of options. A listing of installed apps should open. Click the Alter settings button at the top of the screen and provide administrator permissions. Try locating the executable inside. If it'southward not at that place, click the Let another app push below.

Allowing an app through
Navigate to where you installed TeamViewer (C:\Program Files (x86)\TeamViewer by default) and choose the Teamviewer_Service.exe file.
After locating it, click the Network types button at the top and make sure you lot check the boxes next to both Private and Public entries before clicking OK >> Add together.

Network types
Click OK and restart your computer before checking whether the TeamViewer "Not ready. Check your connexion" mistake bulletin still appears on your computer.

Solution vii: Disable IPv6

Disabling Internet Protocol version 6 connectivity on your figurer managed to resolve the problem for many users and information technology's an easy way to resolve the problem. This makes this method worthy and yous shouldn't skip information technology during your troubleshooting process.

Use the Windows + R central philharmonic which should immediately open the Run dialog box where yous should type 'ncpa.cpl' in the bar and click OK to open the Net Connection settings item in Control Panel.
The aforementioned process can also be done by manually opening the Control Panel. Switch the View by setting at the tiptop right section of the window to Category and click on Network and Internet at the top. Click the Network and Sharing heart button to open up it. Try to locate the Change adapter settings button at the left bill of fare and click on it.

Run this command
When the Internet Connexion window opens, double-click on your active Network Adapter.
Then click Properties and locate the Internet Protocol Version half-dozen entry on the list. Disable the checkbox next to this entry and click OK. Restart your computer to confirm the changes and check to encounter if the problem persists.

Solution viii: Restart the TeamViewer Service

Stopping the TeamViewer service from running will finer restart the whole process and many users accept reported that it merely took them a few minutes to get TeamViewer to work over again. Before starting, brand sure you have closed TeamViewer completely.

Open the Run utility past using the Windows Key + R key combination on your keyboard (press these keys at the same fourth dimension. Type "services.msc" in the newly opened box without the quotation marks and click OK to open the Services tool.

Running Services
The culling way is to open up the Control Panel by locating it in the First menu. You can also search for it using the Start bill of fare's search button.
After the Control Console window opens, change the "View by" option at the height correct part of the window to "Large Icons" and curlicue down until yous locate the Administrative Tools entry. Click on information technology and locate the Services shortcut at the bottom. Click on it to open information technology too.

Opening Services in Control Console
Locate the TeamViewer Service on the list, right-click on it and select Properties from the context menu which appears.
If the service is started (you can check that merely next to the Service status message), y'all should stop it for at present by clicking the Terminate push button in the middle of the window. If information technology is stopped, leave it stopped until we go on.

TeamViewer service backdrop
Make certain that the option nether the Startup blazon carte du jour in the service'due south backdrop window is set to Automatic before you continue with other steps. Confirm any dialogue boxes which may appear when irresolute the startup type. Click on the Outset button in the middle of the window before exiting.

Solution 9: Reinstall TeamViewer

If all methods above fail to work, reinstalling TeamViewer is the last method which can assist you resolve the problem on your figurer. It should be fast and painless if you follow all the steps properly! You will also install the latest version which contains the patch to the specific effect you lot are having!

Click the Starting time menu and open up Command Panel past searching for it only past typing with the Start menu window open up. Alternatively, you can click the cog icon in the lower-left function of the Start carte to open up the Settings app if you lot are using Windows 10.

Opening Settings in Start carte du jour
In Control Panel, select the View as: Category option at the tiptop correct corner of the Control Panel window and click on Uninstall a Program under the Programs department.
If you are using the Settings app, clicking on Apps should immediately open a listing of all installed programs on your PC then wait for a while for it to load
Locate TeamViewer in Command Panel or Settings and click on Uninstall/Repair. Follow any instructions which appear afterward to uninstall it completely.

Uninstalling TeamViewer
Download the latest version of TeamViewer by visiting this link. Download its setup file, run it from the Downloads folder, follow the instructions on screen, and check to encounter if the problem persists after reinstalling TeamViewer!